Empress Keki

I’m a Return and Refund policy.

• Refunds are offered if product is returned within 15 days
• Product must be returned in its originalpackaging
• Product isn't used or damaged
• Product must be returned recorded or signed for.

We will not refund a product if it doesn'tmeet these conditions

Please note items on sale or personalised aren't eligible for refunds unless damaged on receipt. Please contact us for more information

Returns can exchange with a new item or ask for a refund

Please contact us before returning a product